My AI, Snapchat’s chatbot, went viral this week after posting a bizarre video and stopping responding to user messages. A simple malfunction, according to Snapchat…
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When a user on Snapchat suddenly refuses to respond to messages and posts a cryptic Story from a wall, it would be easy to believe a teenager who just got scolded. However, the account in question is My AI, the social network’s official chatbot, powered by OpenAI’s ChatGPT.
It was with surprise that users discovered the video posted on the My AI account on Tuesday night. They were particularly shocked because artificial intelligence does not have this ability normally. The video is around a second long and shows what could be the top of a wall and a ceiling, leading a number of users to wonder if it was taken in their home and therefore the IA was spying on them. Worse, the chatbot completely stopped responding to users, increasing their concern.
The Story posted on Snapchat by the chatbot My AI. © Lumin, Snapchat
A simple malfunction, according to Snapchat
The malfunction had to be quickly detected internally, since the video had been removed in less than an hour. The official response from a Snapchat spokesperson is limited to saying that it was a bug. ” My AI experienced a temporary outage which is now resolved “, he claimed, before confirming that the chatbot does not have the ability to publish Stories. Perhaps this is a sign that the firm is working on a new feature…
This isn’t the first controversy involving Snapchat’s chatbot, and it likely won’t be the last. When it was launched, it was widely criticized for misinformation, and the fact that it is not only accessible from underage accounts, but impossible to remove without a Snapchat+ subscription.
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